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Member Handbooks and Forms

All new members will receive a welcome packet that includes a copy of the Member Handbook. You can get a print copy of the Member Handbook at no cost to you.

Call Member Services at 1-877-600-5472; TTY: 711.
We will mail a handbook to you within 5 business days. If you request that we email you the handbook, we will note it in your file. You must approve us to send it to you over email.


Lane County