Member Handbooks and Forms
All new members will receive a welcome packet that includes a copy of the Member Handbook. You can get a print copy of the Member Handbook at no cost to you.
Call Member Services at 1-877-600-5472; TTY: 711. We will mail a handbook to you within 5 business days. If you request that we email you the handbook, we will note it in your file. You must approve us to send it to you over email.
2022
Lane County
- Member Handbook: Lane - Western Douglas - Western Linn Counties (PDF)
- Member Handbook: Lane - Western Douglas - Western Linn Counties Spanish (PDF)
Tri-County
- Member Handbook: Clackamas - Multnomah - Washington Counties (PDF)
- Member Handbook: Clackamas - Multnomah - Washington Counties Spanish (PDF)
- Member Handbook: Clackamas - Multnomah - Washington Counties Chinese Simplified (PDF)
- Member Handbook: Clackamas - Multnomah - Washington Counties French (PDF)
- Member Handbook: Clackamas - Multnomah - Washington Counties Farsi (PDF)
- Member Handbook: Clackamas - Multnomah - Washington Counties Haitian (PDF)
- Member Handbook: Clackamas - Multnomah - Washington Counties Swahili (PDF)
- Member Handbook: Clackamas - Multnomah - Washington Counties Amharic (PDF)
- Member Handbook: Clackamas - Multnomah - Washington Counties Tigrinya (PDF)
- Member Handbook: Clackamas - Multnomah - Washington Counties Oromo (PDF)
- Member Handbook: Clackamas - Multnomah - Washington Counties Pashto (PDF)
2021
- Member Handbook: Lane - Western Douglas - Western Linn Counties (PDF)
- Member Handbook: Lane - Western Douglas - Western Linn Counties Spanish (PDF)
- Member Handbook: Clackamas - Multnomah - Washington Counties (PDF)
- Member Handbook: Clackamas - Multnomah - Washington Counties Spanish (PDF)
- Member Handbook: Clackamas - Multnomah - Washington Counties Mandarin (PDF)
- Member Handbook: Clackamas - Multnomah - Washington Counties French (PDF)
- Member Handbook: Clackamas - Multnomah - Washington Counties Farsi (PDF)
- Member Handbook: Clackamas - Multnomah - Washington Counties Haitian (PDF)
2020
- Member Handbook: Lane - Western Douglas - Western Linn Counties (PDF)
- Member Handbook: Lane - Western Douglas - Western Linn Counties Spanish (PDF)
- Member Handbook: Clackamas - Multnomah - Washington Counties (PDF)
- Member Handbook: Clackamas - Multnomah - Washington Counties Spanish (PDF)
- Member Handbook: Clackamas - Multnomah - Washington Counties Mandarin (PDF)
2021
- Member Benefit Guide: Lane - Western Douglas - Western Linn Counties (PDF)
- Member Benefit Guide: Lane - Western Douglas - Western Linn Counties Spanish (PDF)
- Member Benefit Guide: Clackamas - Multnomah - Washington Counties (PDF)
- Member Benefit Guide: Clackamas - Multnomah - Washington Counties Spanish (PDF)
- Authorization to Disclose Protected Health Information-English (PDF)
- Authorization to Disclose Protected Health Information-Spanish (PDF)
- Authorization to Disclose Protected Health Information-Russian (PDF)
- Authorization to Disclose Protected Health Information-Vietnamese (PDF)
- Authorization to Disclose Protected Health Information-Mandarin (PDF)
- Authorization to Disclose Protected Health Information-Farsi (PDF)
- Authorization to Disclose Protected Health Information-Swahili (PDF)
- Authorization to Disclose Protected Health Information-Amharic (PDF)
- Authorization to Disclose Protected Health Information-Tigrgna (PDF)
- Authorization to Disclose Protected Health Information-Ormo (PDF)
- Authorization to Disclose Protected Health Information-Dari (PDF)
- Authorization to Disclose Protected Health Information-Pashto (PDF)
- Authorization to Disclose Protected Health Information-Korean (PDF)