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Contact Us

Do you need more information or have a question? Please fill out the below form or contact us at 1-877-600-5472 (TTY/TDD: 711). 

Your inquiry will be reviewed. A Trillium Community Health Plan representative may contact you regarding your inquiry. If you have an urgent medical situation please contact your doctor. If you have a life threatening emergency, please contact 911.

By TelephoneBy Mail

Lane/Linn/Douglas: 1-541-485-2155
TTY: 711
Fax: 866-703-0958
Complaint Hotline: 1-877-367-1332

Trillium Community Health Plan
P.O. Box 11740
Eugene, OR

Trillium Member Services is available from 8 a.m. to 5 pm, Monday through Friday, excepting certain observed holidays. Please see the below schedule of our 2024 office closures.

Who are you? *

Trillium Member Services will be closed on the following days in observance of holidays.

2024 Holiday Schedule

  • New Year’s Day - Monday, January 1, 2024
  • Martin Luther King Jr.’s Birthday - Monday, January 15, 2024
  • Memorial Day - Monday, May 27, 2024
  • Juneteenth - Wednesday, June 19, 2024
  • Independence Day - Thursday, July 4, 2024
  • Labor Day - Monday, September 2, 2024
  • Veteran's Day - Monday, November 11, 2024
  • Thanksgiving Day - Thursday, November 28, 2024
  • Day After Thanksgiving - Friday, November 29, 2024
  • Christmas Eve - Tuesday, December 24, 2024
  • Christmas Day - Wedbesday, December 25, 2024
  • New Year’s Eve - Tuesday, December 31, 2024

Debi Farr, Manager, Community Relations
Trillium Community Health Plan


Confidential Complaint Hotline:

1-877-367-1332 | 1-541-338-2936

Trillium providers, vendors, staff and patients have the right to report concerns and complaints about Trillium. A hotline is available for making such complaints. No Trillium board member, shareholder, officer, director, staff person, subcontractor or participating provider may take any action against any participating provider, vendor, staff person or patient (including a patient's representatives or caregivers) for using the hotline or filing a complaint by other means.

How would you prefer to be contacted?
Please do not submit confidential information. Your privacy matters to us. Your information will not be shared. required *