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Contact Us

Do you need more information or have a question? Please fill out the below form or contact us at 1-877-600-5472 (TTY/TDD: 711). 

Your inquiry will be reviewed. A Trillium Community Health Plan representative may contact you regarding your inquiry. If you have an urgent medical situation please contact your doctor. If you have a life threatening emergency, please contact 911.

By Telephone In Person By Mail

Lane/Linn/Douglas: 1-541-485-2155
Washington/Multnomah/Clackamas: 
1-877-600-5472
TTY: 711
Fax: 866-703-0958
Complaint Hotline: 1-877-367-1332

555 International Way Building B
Springfield, OR 97477

13221 SW 68th Pkwy #200
Tigard, OR 97223

Trillium Community Health Plan
P.O. Box 11740
Eugene, OR
97440-3940

Trillium Member Services is available from 8 a.m. to 5 pm, Monday through Friday, excepting certain observed holidays. Please see the below schedule of our 2020 office closures.


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Trillium Member Services will be closed on the following days in observance of holidays.

2020 Holiday Schedule

  • New Year’s Day - Wednesday, January 1, 2020
  • Martin Luther King Jr.’s Birthday - Monday, January 20, 2020
  • Spring Holiday - Friday, April 10, 2020
  • Memorial Day - Monday, May 25, 2020
  • Independence Day - Friday, July 3, 2020
  • Labor Day - Monday, September 7, 2020
  • Thanksgiving Day - Thursday, November 26, 2020
  • Day After Thanksgiving - Friday, November 27, 2020
  • Christmas Eve - Thursday, December 24, 2020
  • Christmas Day - Friday, December 25, 2020
  • New Year’s Eve - Thursday December 31, 2020

Debi Farr, Manager, Community Relations
Trillium Community Health Plan
1776 Millrace Drive, Eugene OR 97403
541-799-3119 

mediainquiries@trilliumchp.com

Confidential Complaint Hotline:
1-877-367-1332 | 1-541-338-2936

Trillium providers, vendors, staff and patients have the right to report concerns and complaints about Trillium. A hotline is available for making such complaints. No Trillium board member, shareholder, officer, director, staff person, subcontractor or participating provider may take any action against any participating provider, vendor, staff person or patient (including a patient's representatives or caregivers) for using the hotline or filing a complaint by other means.








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Please do not submit confidential information. Your privacy matters to us. Your information will not be shared. *