Health-Related Social Needs Services
Health-Related Social Needs (HRSN) services are non-medical items or services that will help improve your health. If you are a Trillium member, you can apply for HRSN services using the Trillium HRSN referral form.
Note: If you are a community-based organization or provider helping Trillium members to request HRSN services, please refer to the information below for guidance or review the closed-loop referrals section on our HRSN Providers webpage for information on how to refer Trillium members.
Home changes for health, previously known as climate-related supports, may include an air conditioner to help you stay cool in the summer or a heater to help you stay warm in the winter. A mini fridge to keep medication cold or a portable power supply to operate medical devices during a power outage are also examples of qualifying items.
Home changes for health supports became available for qualifying members in March 2024.
For more information about home changes for health, visit the Oregon Health Authority Home Changes for Health webpage.
Housing supports may include help paying rent or help paying for utilities like gas, electricity and water. This may also include changes to your home for health and safety, such as installation of ramps, grab bars and drawer pulls. There are also other types of housing supports.
For housing support requests, please note that OHA HRSN housing benefits are not intended for emergency situations, as some requests may take 28 days or more to complete. These benefits are designed to help individuals stabilize before they receive an eviction notice. If you are facing imminent eviction, please contact 211info (dial 2-1-1 on your phone) or your regional Community Action Agency.
Housing supports became available for qualifying members in November 2024. Please note that for your housing request to be considered complete, it must include a signed copy of a rent/lease agreement and verification of income. You can attach this to your request or a case worker will assist you with submitting these documents after you complete your application.
For more information about housing supports, visit the Oregon Health Authority Housing Supports webpage.
Nutrition supports may include medically tailored meals or nutrition education. Medically tailored meals are for people with health conditions that need nutrition support to improve outcomes. Nutrition education helps people learn how to make informed choices and improve health through nutrition.
Medically Tailored Meals and Nutrition Education became available for qualifying members in January 2025. Fruit and Vegetable and Pantry Stocking benefits will be available to qualifying members in June 2026.
For more information about nutrition supports, visit the Oregon Health Authority Nutrition Supports webpage.
Home changes for health supports, housing supports and nutrition supports are available now if you qualify.
To get HRSN services, the state of Oregon says that you must:
- Be an Oregon Health Plan (OHP) member,
- You can be a Trillium member, a member of another coordinated care organization (CCO), or a member of the Fee for Service (FFS) program.
- Be in at least one of these life transitions. Additional criteria also applies for each type of HRSN service.
- Release from incarceration in the past 12 months
- Discharge from an Institution for Mental Disease (IMD) in the past 12 months
- Current or past involvement in the Oregon child welfare system
- Transitioning from Medicaid-only to dual eligibility (Medicaid and Medicare) status within the next three months or has transitioned in the past nine months
- Being homeless or at risk of becoming homeless.
To learn more, visit OHA's Health-Related Social Needs webpage.
If you feel you may meet the criteria:
- fill out the form to apply, or
- call Trillium Member Services at 1-877-600-5472 to apply, or
- email Trillium's Community Health Workers to apply.
We will help you find out if you can get HRSN services or other support to help improve your health.
Trillium HRSN Provider Directory (PDF)
If you feel you may meet the criteria for HRSN services:
- fill out the form to apply, or
- call Trillium Member Services at 1-877-600-5472 to apply, or
- email Trillium's Community Health Workers to apply.
We will help you find out if you can get HRSN services or other support to help improve your health.