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Nondiscrimination Notice

Do you think Trillium Community Health Plan (TCHP) has treated you unfairly?

Trillium must follow state and federal civil rights laws. It cannot treat people unfairly in any of its programs or activities because of a person’s:

  • Age
  • Color
  • Disability
  • Gender Identity
  • Marital Status
  • National Origin
  • Race
  • Religion
  • Sex
  • Sexual Orientation

Everyone has a right to enter, exit and use buildings and services. They also have the right to get information in a way they understand. Trillium will make reasonable changes to policies, practices, and procedures by talking with you about your needs.

To report concerns or to get more information, please contact Member Services at 541-485-2155; Toll Free: 1-877-600-5472; TTY: 1-877-600-5473, Monday through Friday, 8:00 a.m. to 5:00 p.m. At other times – including Saturday, Sunday, and federal holidays – you can leave a voicemail. We will return your call the following business day. The call is free.

You also have a right to file a civil rights complaint with the U.S. Department of Health and Human Services Office for Civil Rights. Contact that office one of these ways:

  • Web: www.hhs.gov 
  • Email: OCRComplaint@hhs.gov
  • Phone: 1-800-368-1019, 1-800-537-7697 (TDD)
  • Mail: 200 Independence Ave., SW, Room 509F HHH Bldg, Washington, D.C. 20201

English
ATTENTION: If you do not speak English, language assistance services, free of charge, are available to you. Call 1-877-600-5472; TTY: 1-877-600-5473.

Español (Spanish)
ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística.  Llame al Oregon Health Plan 1-877-600-5472; TTY: 1-877-600-5473.

Tiếng Việt (Vietnamese)
CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số Oregon Health Plan 1-877-600-5472; TTY: 1-877-600-5473.

繁體中文 (Chinese)
 注意:如果您使用繁體中文,您可以免費獲得語言援助服務。請致電Oregon Health Plan 1-877-600-5472; TTY: 1-877-600-5473.

Русский (Russian)
ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Звоните Oregon Health Plan 1-877-600-5472; TTY: 1-877-600-5473.

한국어 (Korean)
주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. Oregon Health Plan 1-877-600-5472; TTY: 1-877-600-5473.

Українська (Ukrainian)
УВАГА! Якщо ви розмовляєте українською мовою, ви можете звернутися до безкоштовної служби мовної підтримки. Телефонуйте за номером. Oregon Health Plan 1-877-600-5472; TTY: 1-877-600-5473.

日本語 (Japanese)
注意事項:日本語を話される場合、無料の言語支援をご利用いただけます。Oregon Health Plan 1-877-600-5472; TTY: 1-877-600-5473. まで、電話にてご連絡ください

العربية (Arabic)
ﺗﻧﺑﯾﮫ: إذا ﻟم ﺗﮐن ﺗﺗﺣدث اﻹﻧﺟﻟﯾزﯾﺔ ، ﻓﺳوف ﺗﺗوﻓر ﻟك ﺧدﻣﺎت اﻟﻣﺳﺎﻋدة اﻟﻟﻐوﯾﺔ ﻣﺟﺎﻧﺎً. اتصل بالرقم 1-877-600-5472 ؛ TTY: 1-877-600-5473.

ภาษาไทย (Thai)
เรียน:  ถ้าคุณพูดภาษาไทยคุณสามารถใช้บริการช่วยเหลือทางภาษาได้ฟรี  โทร. Oregon Health Plan 1-877-600-5472; TTY: 1-877-600-5473.

Română (Romanian)
ATENȚIE: Dacă vorbiți limba română, vă stau la dispoziție servicii de asistență lingvistică, gratuit. Sunați la Oregon Health Plan 1-877-600-5472; TTY: 1-877-600-5473.

ខ្មែរ (Cambodian)
ប្រយ័ត្ន៖  បើសិនជាអ្នកនិយាយ ភាសាខ្មែរ, សេវាជំនួយផ្នែកភាសា ដោយមិនគិតឈ្នួល គឺអាចមានសំរាប់បំរើអ្នក។  ចូរ ទូរស័ព្ទ  Oregon Health Plan 1-877-600-5472; TTY: 1-877-600-5473.

Cushite
XIYYEEFFANNAA: Afaan dubbattu Oroomiffa, tajaajila gargaarsa afaanii, kanfaltiidhaan ala, ni argama. Bilbilaa Oregon Health Plan 1-877-600-5472; TTY: 1-877-600-5473.

Deutsch (German)
ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung. Rufnummer: Oregon Health Plan 1-877-600-5472; TTY: 1-877-600-5473.

فارسی (Farsi)
توجه
: اگر به زبان فارسی گفتگو می کنید، تسهیلات زبانی بصورت رایگان برای شما Oregon Health Plan 1-877-600-5472; TTY: 1-877-600-5473. تماس بگیرید. فراهم می باشد. با

Français (French)
ATTENTION : Si vous parlez français, des services d'aide linguistique vous sont proposés gratuitement. Appelez le Oregon Health Plan 1-877-600-5472; TTY: 1-877-600-5473