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Community Advisory Council

Help Make Healthcare Better

The Community Advisory Council (CAC) shares input with the Trillium Board of Directors. The CAC gives useful feedback on how to make healthcare better.

  • Trillium has two Community Advisory Councils: South Region (Lane, Linn, and Douglas Counties) and North Region (Clackamas, Multnomah, and Washington Counties).
  • CAC members talk about the health needs of the local community. They explore ideas for how to meet these needs.
  • Oregon Health Plan (OHP) members, parents, or grandparents of OHP members serve on the CAC. Local community members also serve on the CAC.
  • Two members from each CAC serve as representatives on the Trillium Board of Directors.
  • Trillium members who join the CAC will receive a stipend for attending virtual and in-person meetings. For in-person meetings, meals are provided. You can also get help with transportation and childcare costs.

Learn about the North Community Advisory  Council

Learn about the South Community Advisory Council

Join our Community Advisory Council!

North Community Advisory Council

The North Community Advisory Council (CAC) serves Clackamas, Washington, and Multnomah counties.

Meetings hosted on Zoom from 10-11:30 a.m.:

  • January 20, 2026 
  • February 17, 2026 
  • March 17, 2026 
  • April 21, 2026 
  • May 19, 2026 
  • June 16, 2026 
  • July 21, 2026 
  • August 18, 2026 
  • September 15, 2026 
  • October 20, 2026 
  • November 17, 2026 
  • December 15, 2026 

JOIN MEETING - External Link

Call-In Only Options:
+1 (669) 444-9171
+1 (646) 931-3860
Meeting ID: 950 4111 7429
Password: 392601

If you would like to join the North CAC, please fill out the North CAC Interest Form (PDF), 
North CAC Interest Form Spanish (PDF)

    • Meetings held via Zoom.
    • The first 10 minutes of each meeting are for public comment. Comments are limited to two minutes per person. 
    • Questions: Sheri Lilli, CAC Coordinator, 503-680-2968

     

    North CAC Meeting Minutes

    Join our Community Advisory Council

    Do you want to share your advice to make healthcare better in Lane County? The Community Advisory Council (CAC) is a great way to get involved! Members meet monthly to help guide the work of our Medicaid provider, Trillium Community Health Plan.Share your experience and be a voice for change in the health care system.

    Applications available this summer!

    Sign up for the CAC’s Resources and Opportunities Newsletter here. Contact Kayla Gray by email or text at 458-217-4703 to ask questions or join a meeting. You can find additional resources and information about the Trillium CAC and related work on the Lane County Public Health website here.

    South Community Advisory Council

    The South Community Advisory Council (CAC) serves Lane, western Linn, and western Douglas counties. To learn more about the CAC, review the Community Advisory Council Charter (English) (PDF); Community Advisory Council Charter (Spanish) (PDF)

    Next Meeting: September 28, 2026 – 11:00-3:00 pm
    28 de septiembre de 2026  – 11:00-3:00 pm

    Join In-Person
    400 International Way, Ste 150, Springfield, OR 97477

    Únase en persona:
    400 International Way, Ste 150, Springfield, OR 97477

    Join Meeting by Zoom or phone
    Meeting URL
    Passcode: 806734
    Phone one-tap:
    US: +16694449171,,94497479997# or +16469313860,,94497479997#
    International numbers

    Únase a la Reunión por Zoom o bien por teléfono
    URL de la Reunión
    Contraseña (Passcode): 806734
    Teléfono de un toque (Phone one-tap):
    Estados Unidos: +16694449171,,94497479997# o bien +16469313860,,94497479997#
    Números internacionales

    If you would like to join the South CAC, please fill out the South CAC Interest Form (PDF)

    Download the Trillium Community Advisory Council Flyer (English) (PDF).

    Agenda – Facilitated by Michelle
    Member Support – Kayla: 458-217-4703
    Notes – Lane Council of Governments  

    I.  Human Right Observers Workshop – 11:00 AM to 12:40 PM

    a. Pacific Refugee Support Group
    b. Workshop Goal: Help CAC members better understand the social, cultural, logistical, and systemic barriers that can affect how refugees, immigrants, and newcomers access and engage with healthcare and other public systems.

    Opening – 5 minutes
    Understanding Access       
    •  Access vs. eligibility vs. utilization·
    •  Barriers that may prevent individuals and families from meaningfully accessing available services
    •  Introduction to the newcomer experience and its impact on service engagement

    Part 1 – 10 minutes
    Understanding the Newcomer Experience

    Part 2 – 15 minutes
    The Hidden Barriers: What May Be Happening Behind the Scenes
    •  Interactive Activity: “What the System Sees vs. What May Actually Be Happening”

    Part 3 – 5 minutes
    How Barriers Intersect

    Part 4 – 5 minutes
    Equity-Centered Public Health Response

    Closing – 5 minutes
    Putting It Into Practice·          
    •  Short case scenario involving a newcomer family experiencing multiple barriers

    II.  Lunch break – 12:40 to 1:00 PM

    III.  CAC Welcome & Introductions – 1:00 to 1:15 PM 

    a. Breathing exerciseb. Clinical Advisory Panel 
    b. Public comment

    IV.  Member Voting Items – 1:15 to 2:15 PM

    a. Updated CAC recruitment timeline and extension
    b. July Notes Summary
    c. Trillium Reinvestment Grant Proposals

    V.  Break – 2:15 to 2:25 PM

    VI.  Updates & Calls to Action – 2:25 to 3:00 PM

    a. Save the date – November Our Journey InterTribal Cultural Connection Event
    b. State-level updates
    c. CAC Prevention Plan
    d. CAC Policies and Procedures

    **Note any actions or recommendations for CCO Governing Boards. 

    Agenda - Moderada por Michelle
    Apoyo a Integrantes - Kayla: 458-217-4703
    Notas - Consejo de Gobiernos de Lane

    I.  Taller sobre Observadores de Defensa de Derechos Humanos - 11:00 AM a 12:40 PM

    a.    Pacific Refugee Support Group  
    b.    Meta del Taller - Ayudar a los integrantes del CAC a comprender mejor las barreras sociales, culturales, logísticas y sistémicas que pueden afectar cómo las personas refugiadas, los inmigrantes y las personas recién llegadas obtienen acceso e interactúan con los sistemas de salud y con otros sistemas públicos.

    Comentarios de Inicio - 5 minutos
    Comprensión del Acceso·      
    •  Acceso vs. elegibilidad vs. utilización·      
    •  Las barreras que pueden evitar que las personas y las familias obtengan acceso de manera significativa a los servicios disponibles·   
    •  Presentación a la experiencia de las personas recién llegadas y su impacto en la participación en el servicio

    Parte 1 - 10 minutos
    Entender la Experiencia de las Personas Recién Llegadas

    Parte 2 - 15 minutos
    Las Barreras Ocultas: ¿Qué es posible que esté sucediendo fuera de la luz pública?·      
    •  Actividad Interactiva: "Lo que ve el sistema vs. a lo que realmente podría estar sucediendo"

    Parte 3 - 5 minutosvCómo Interactúan las Barreras

    Parte 4 - 5 minutosvRespuesta de Salud Pública Enfocada en la Igualdad

    Cierre - 5 minutosPonerlo en Práctica·       
    •  Situación hipotética corta acerca de una familia recién llegada que enfrenta múltiples barreras.

    II.  Receso del almuerzo - 12:40 a 1:00 PM

    III.  Bienvenida y Presentaciones del CAC - 1:00 a 1:15 PM

    a.    Pacific Refugee Support Groupb.   
    b.    Meta del Taller - Ayudar a los integrantes del CAC a comprender

    IV.  Puntos de Votación para Integrantes - 1:15 a 2:15 PM

    a.    Actualización acerca del calendario de reclutamiento y extensión del CAC
    b.    Resumen de actas de julio
    c.     Propuestas de Subvenciones para Reinversión de Trillium

    V.  Receso - 2:15 a 2:25 PM

    VI.  Actualizaciones y Llamados a la Acción - 2:25 a 3:00 PM

    a.    Aparte la fecha - Evento de noviembre de Our Journey, una Conexión Cultural entre Pueblos Autónomos 
    b.    Actualizaciones de nivel estatal
    c.     Plan de Prevención del CAC
    d.    Políticas y Procedimientos del CAC

    ** Notar todas las acciones y recomendaciones para las Juntas Directivas de las CCO.     

     

    South CAC Meeting Minutes