Provider Update: Changes to Your Electronic Remittance Advice

Date: 03/15/19

*This update applies to all Trillium Medicare Advantage and Oregon Health Plan providers.

If you are registered to receive an ERA (Electronic Remittance Advice), there has been a change made to the 835 ERA file.

When you have a negative balance, or money owed back to Trillium, your ERA will now show that “Forward Balance” on your 835 file which will allow for automation of posting and balancing rather than dependence on the receipt of a negative balance report and manual posting.

This information will appear in the PLB segment of the 835 file and it is listed as FB*date*balance.

See below example: PLB*P100000046XX*20191231*FB:20190131*-96