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Member Satisfaction

Trillium Community Health Plan (Trillium) wants to give the best care and services to our members.

To share your experience, report concerns, or get more information, please contact customer service at: 1-877-600-5472, TTY 711.

You can also call the Oregon Health Plan Client Services Unit at any time to file a complaint or to file a grievance at 1-800-273-1557.

If you believe you have been discriminated against, you may also contact:

Geno Allen, Non-Discrimination Coordinator
555 International Way, Building B
Springfield, OR 97477
Phone: 541-650-3618
Toll-free (877) 600-5472 (TTY 711)

Download the Member Complaint or Grievence Intake Form (PDF)

Send your completed form to:
Trillium Community Health Plan (TCHP)
PO Box 11740
Eugene, OR 97440-3940