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Flexible Services

Flexible services are items and services that can help improve your health. Flexible services are not benefits covered by the Oregon Health Plan. They are voluntary items and services provided by Trillium.

Examples might be:

  • Access to a warm pool to swim to help with your arthritis and improve your movement
  • A place to stay for a while to heal and get stronger after surgery when you do not have a home to return to
  • A tablet to use to virtually join groups that your counselor or provider has recommended 

Note: Rental assistance is not available through the flexible services program. Trillium offers housing support through Oregon’s Health-Related Social Needs (HRSN) program. To learn more and find out if you qualify, visit Trillium’s HRSN webpage.

Recently we have received a very high volume of requests for flexible services. To make sure we can process your requests as quickly as possible, we are pausing new applications for flexible services for a brief period from September 15-30, 2025. 

  • If you submitted a flexible services request before September 15, 2025, it will be processed.
  • You can continue to submit requests for Health-Related Social Needs (HRSN) services. For more information and to find out if you may qualify, visit our HRSN webpage for members.

We will post information on this webpage when we start accepting new requests for flexible services on October 1, 2025.

Thank you for your patience!