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Transportation

Can I get a ride to my doctor?

Trillium provides a transportation benefit at no cost to Trillium members. This is called Non-Emergent Medical Transportation or NEMT. NEMT is a benefit for Medicaid members or members who have the Oregon Health Plan (OHP). NEMT can help get you to your OHP-covered medical appointments. The visits can be to your doctor, dentist, mental health counselor or other medical provider.
 
If you are covered under OHP Compact of Free Association (COFA) Dental Program or the Veteran Dental Program, NEMT can provide transport for dental appointments only.

All rides must be approved before the ride takes place.

Depending on your needs, you could get:

  • Help with the costs of driving yourself or being driven by someone else
  • Daily or monthly bus passes
  • A taxi ride
  • A ride in a wheelchair-accessible van
  • Other specialized transport

Ride Services

Call or use the online service for the provider in your area to schedule your ride.

Trillium NEMT Service Providers by County

Lane-Western Douglas-Western Linn Counties

Lane Transit District

Clackamas-Multnomah-Washington Counties

MTM

  • 877-583-1552 (TTY: 711)
  • Hours of operation: Sunday-Saturday: 8:00 a.m.-5:00 p.m.
  • 24/7 for urgent rides or after leaving the hospital
  • MTM Link

If you have an emergency, call 911. This ride service does not arrange emergency ambulance rides.

Ride service call centers may be closed on the following holidays: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day.

Ride services schedule trips to appointments. Trillium has trained our ride services on Oregon rules for medical rides. Trillium requires ride services to ensure drivers are trained on Oregon rules for medical rides.

Helpful Links for Transportaton help: