Important Notifications
Notice of Security Incident
On December 29, 2023, Trillium Community Health Plan learned of an incident. The incident led to potential disclosure or breach of your Protected Health Information (PHI).
Between February and June 2023 and during December 2023, emails in the member portal went sent to the incorrect member.
We did a complete investigation. We immediately fixed the issue. We removed your information from the emails.
Below is a list of the personal information included in the emails.
- Name
- Phone number
- Member Identification Number
- Address
- Medical treatment or Medication
We are notifying you so you are aware. If you believe you have experienced identity theft, please report your concerns to law enforcement. Please notify the Attorney General and the Federal Trade Commission. Contact information is on the next page.
Trillium Community Health Plan takes the privacy and security of your information very seriously. We sincerely regret any concern or inconvenience this incident may have caused you . If you have any concerns after reading this information, please contact us at:
Trillium Community Health Plan
PO Box 11740
Eugene, OR 97440
Toll Free: 877-600-5472
TTY: 711
Sincerely,
Kim Hanson
Compliance Officer