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Important Notifications

Notice of Security Incident

On December 29, 2023, Trillium Community Health Plan learned of an incident. The incident led to potential disclosure or breach of your Protected Health Information (PHI).

Between February and June 2023 and during December 2023, emails in the member portal went sent  to the incorrect member.

We did a complete investigation. We immediately fixed the issue. We removed your information from the emails.

Below is a list of the personal information included in the emails.

  • Name
  • Phone number
  • Member Identification Number
  • Address
  • Medical treatment or Medication 

We are notifying you so you are aware. If you believe you have experienced identity theft, please report your concerns to law enforcement. Please notify the Attorney General and the Federal Trade Commission. Contact information is on the next page.

Trillium Community Health Plan takes the privacy and security of your information very seriously. We sincerely regret any concern or inconvenience  this incident may have caused you .  If you have any concerns after reading this information, please contact us at:

Trillium Community Health Plan
PO Box 11740
Eugene, OR 97440 
Toll Free: 877-600-5472
TTY: 711

Sincerely,

Kim Hanson
Compliance Officer